The best clients in the world.

I have the best clients in the world.

This is largely due to the fact that most people are sincere, hard-working and honest. Most people do not want to be “on disability”, and would give anything to return to the productive workforce.

I take some credit for the quality of my clients as well. I recognize that there are only so many hours in the day, and if I want to give each client’s file the attention it deserves I must limit the number of files I take on.  So when I interview a potential new client I ask myself: can I see myself devoting my best efforts to this person’s case for the next 1 to 5 years?

If the answer is “yes” I review the litigation process with them, tell them how a lawyer can help, explain how long the process might take, and the costs involved. Most people want to get started “right away”, but often they go home to think about it, which I encourage.

I also ask my new clients to collect and give me all relevant documents in their possession. Usually the client makes an effort to organize the materials (which is appreciated), although I have been given shoe boxes and shopping bags (which is fine); recently I had a new client go “above and beyond”.

A few weeks ago I met a woman with a very meritorious claim. I feel she has been seriously wronged by her insurance company, and I told her that I want to be her lawyer. I gave her a copy of my standard fee agreement to take home and consider. Two days later she dropped off her file, organized into sub-folders and tabbed, with a signed fee agreement on the top – all tied up with a red ribbon!

I have the best clients in the world!